State SUI E-file is missing data

Happy Friday, @JP20200117. I'm here to help you get your missing data on the SUI.

The error is usually caused by not having the latest QuickBooks Desktop release and tax table update. After getting the updates, try looking at the information once again. If it doesn't populate, you'll need to verify some information in your account.

If you're still receiving the error, you'll need to verify the following:

• Check the state taxes set up for the employee in the Employee Profile.
• Look at the SUI rate in QuickBooks Desktop.
• Determine whether the employee reached the SUI wage base limit.
• Make sure that the setup for payroll items used on the employee's paycheck.

You can find detailed steps to successfully check this information in this article: Fix SUI or SIT in QuickBooks.

Let me know if this resolves your issue. I'll keep an eye out for your response.

Hello there, lauraens,

It's a good thing you've updated your payroll tax table after updating QuickBooks.

I recommend reaching out to our QuickBooks support to check this error for you. Here's how:

1. Go to Help, then select QuickBooks Desktop Help.
2. Select Contact Us.
3. Enter your concern, then select Continue.
4. Select Start messaging.

Please note that our support hours is adjusted to 6 AM-6 PM PT Monday-Friday.

Stay in touch with me if you have other concerns.

That is not working for me.  I am not on a new computer and am using QB for Accountants.

Thanks for joining this thread, @PattieMoore.

I'd like to ask a few questions to get a better understanding of this behavior:

• Are you receiving any error messages?
• Is it just you or all the Users having this issue?
• When was the last time you updated your products or file?

If you can get back to me with more details, I'd be happy to assist you further.

I'll keep an eye out for your response. I'll talk to you soon!

This worked for me as well. Thanks!