This is the exact message I receive when I try to pay a contractor via direct deposit.  And I do have this subscription.

Something's not quite right

Hello there, @useroperations.

I understand that paying your contractors via direct deposit is essential to your business in QuickBooks Online (QBO).

I'd like to redirect you to the best support group available to get this resolved. I suggest you reach to our Customer Support team. They are equipped with the necessary tools to investigate this further.

Here's how:

1. Go to the Help icon to connect to a live support agent.
2. Click on the Contact Us button and provide some details about this concern.
3. Provide us with some information about your concern in the What can we help you with? box and click on Continue.

Moreover, I'm adding this article as your reference in printing your paychecks and pay stubs in QBO: Print or reprint paychecks and pay stubs.

Return to this post if you have other concerns about paying your contractors via direct deposit in QBO. I'll be here to lend a hand.

@useroperations 

You can sign up for a free Melio account to pay your 1099 contractors for the time being.

https://affiliates.meliopayments.com/quickbooks

You can also get a cachback to pay the first bill. Make sure to click the Get $100 cashback button to sign up.

https://affiliates.meliopayments.com/cashback

I have already done this and so far no one has been able to help me.  They stated it is a known issue and that someone would be in contact with me and no one has since both tickets were put in on my behalf.  So your generic answer is not an answer for everyone.  Thank you though.

Awesome, Thank you so much for this work around.  I will definitely go check it out.

I called and spent an hour on the phone trying to get this sorted out and they are pretending like I’m the only person this is happening to. 
This was after being transferred 3 times. 

QB had the worst customer service.