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Level 1

Stop asking me to verify my account. From the same computer that I use everyday at work. Its annoying.

 
3 Comments
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Moderator

Stop asking me to verify my account. From the same computer that I use everyday at work. Its annoying.

Welcome to the Community, mnorland.

Allow me to share a little information about the verification process when logging in to QuickBooks Online.

 

Verifying your identity helps you protect your data and your Intuit account. This is to make sure that you, and only you, can access your account. However, if you wish to remember the system your user ID and password, you can check your browser settings to prevent on clearing your history's data after closing the browser.

 

Here's how:

  1. Open the Chrome Toolbar (3 lines to the right of the URL window) and then select Settings.
  2. Scroll down and click Advanced.
  3. Go to Content settings.
  4. Click Cookies.
  5. Disable Keep local data only until you quit your browser.

I've attached screenshots to guide you through the steps.

 

For additional support, you can reach out to our Customer Care Team via live chat or Customer Service.

 

If I can be of help while working in QuickBooks, feel free to let me know. I'll be more than happy to lend you a hand.

 

Highlighted
Level 1

Stop asking me to verify my account. From the same computer that I use everyday at work. Its annoying.

What about desktop mode? What is that fix?

Highlighted
QuickBooks Team

Stop asking me to verify my account. From the same computer that I use everyday at work. Its annoying.

Hi there, @grsgsrg.

 

As of now, the remember my log-in credentials in QuickBooks Desktop (QBDT) is currently not possible. I understand how this option can benefit you and other users when logging in into there QBDT software.
 

I'll submit this feature request on your behalf to our product engineers so they'll consider adding this in the future.

 

To learn what's new and what's coming in QuickBooks, you can visit our Product Updates page for reference.

 

In case you need to reset your password in your QBDT, here's an article you can read for the details (read Reset the admin password section): Reset your password for QuickBooks Desktop.

 

You can always contact us if you have any other concerns or questions with your QBDT. I'm always here to help. Happy holidays!

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