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chmouse
Level 1

Submit Payroll error message

"Either the Payroll Liabilities account, or its parent account, is an inappropriate account type. Please check the account types in your company's Chart of Accounts."  I put in Pastors deductions and this is the message I get when I go to submit payroll.  

1 Comment 1
JessT
Moderator

Submit Payroll error message

Hi there, chmouse.

 

You will get this message if there's a change in the Account type or Detail type to the accounts associated with your payroll. For example, a 401k deduction is associated with the 401k deduction account. By default, its Account type is Other Current Liabilities and its Detail Type is Payroll Tax Liabilities. If you change the Account type to Equity, and you run payroll, that's the message you'll get.

 

What we'll do now is get the list of accounts associated with your payroll. Then, we'll use the Audit Log report to see which of them was changed. Once you know which account was it, click the account name from the Audit log report and assign the correct Account Type and Detail Type to it.

 

To get the list of accounts:

  1. Click the Gear icon.
  2. Choose Payroll Settings.
  3. In the Preferences section, click on Accounting.
  4. Take a screenshot of the entire page or print it (Ctrl + P).

To check the Audit log report:

  1. Click the Gear icon.
  2. Choose Audit Log.
  3. Look for an event that says Edited account: [name of the account].

 

You can submit your payroll after correcting the account.

 

The Audit Log is a powerful report. You can find more information about it in this article: Use the audit log in QuickBooks Online.

 

Let us know if you still need help finishing your payroll.

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