The Oregon 132 and OQ forms are 100% of the time wrong if there are holiday hours. When will this be fixed?

I'm here to help share some information holiday hours and how to include them when pay an employee, IrSteve.

In QuickBooks Desktop, you need to track the holiday pay separately from other pay items. For Oregon Worker Benefit Fund (OR WBF), you can contact our Live Support Team and report the holiday hours issue.

They can create a case under your company file and forward this to our Tax Team to check if there are other things you need to set up.

Here's how to get in touch with them:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Enter your concern, then select Continue.
5. Choose a way to connect with us:
   • Start messaging with a support expert.
   • Get a callback from an expert (availability may be limited).

For now, here's how our system tracks holiday hours: Pay a salaried employee holiday pay in QuickBooks Desktop Payroll.

Let me know if you have other questions about tracking holiday pay for your employees. I'll be here to help.

Would support just try to "help me" instead of simply forwarding the issue to someone who can test it?

Does the feedback tool to report bugs work? :) For some software it just goes to an ignored inbox somewhere. :/

There is nothing further I can set up btw. I've tried searching and come up with countless people asking why it's wrong with answers ranging from jury rigged fixes, nothing can be done so ask your accountant, to the totally wrong "make holiday a reimbursement" which I can't believe a QB person said that as it'd mess up all the other taxes. So yeah, only Intuit can fix it. It's such an old problem, it's hard to believe they don't know. :-/

Hello there, @IrSteve.

This isn't the impression I'd like you to have with QuickBooks Desktop. We are always here and happy to help you. One of my peers provided the steps above on how to reach our support.

Rest assured, they will be able to help you further and efficiently. They have tools that can further check the cause and can help resolve your concern about the taxes for holiday hours worked.

Simply follow the steps provided by MaryLandT. 

You can also check for more information about payroll.

If you have any other questions about taxes, please don't hesitate to reach out. I'm always here to help.

Was there ever a solution to this problem? Not only is it holiday hours but any hours not worked...Vacation and PTO are an issue also.

Anything outside the default Vacation or Sick payroll items will not be subtracted when QuickBooks comes up with hours worked for Oregon WBF and SUTA. Vacation should be subtracted unless someone created a new payroll item for it.

No, sadly it has not been fixed. There's still no way to specify which payroll items count or don't count toward hours worked. All I got on here were responses from bots. Upvote the original post, maybe it'll get some attention if enough people do that and comment?