Thank you for reaching out, froggie1. I've tested the print check feature and it's working fine on my end. To assist you better, could you let me know if you received any error messages when trying to print your paychecks? Providing the error message would help us investigate and resolve the issue effectively.
In the meantime, there are a couple of things we can check that can resolve the issue. It's possible that either your browser or your printer settings are causing the problem. Let’s start by trying to print the checks using a different browser or a private browsing window. You can open an incognito window using these keyboard shortcuts based on your browser type:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If this will work, let's clear the cache in your regular browser. Also, please note about the system-supported browser for the best and most secure experience. If the issue persists after trying in private browser, let's try to check your printer by visiting this helpful article for guidance: Fix printer issues.
Moreover, you can visit the Check Detail report to view detailed information about your check transactions. Here's how:
- Go to the Reports menu.
- Click the Custom Reports tab.
- In the Type report name here search bar, enter Check Detail.
Lastly, boost your accounting efficiency and keep perfect financial records by upgrading to QuickBooks Payroll. This tool simplifies your payroll tasks, ensuring accuracy and compliance with new rules. This service offers personalized support tailored to your business needs, helping you achieve continuous growth and success!
I will keep this thread open for you to return if you have further concerns with the print check feature. I’m here to ensure you receive the assistance you need!
