I’ve got an update for you about adding and modifying employee deductions in QuickBooks, @bhavin2.
Currently, there's an ongoing investigation regarding the unresponsive Save button when adding/editing employee deductions in QuickBooks Online Payroll. Rest assured our dedicated team is diligently investigating the matter and taking all necessary steps to rectify the situation. We also work closely with our technical experts to identify the root cause and implement appropriate measures to prevent recurrence.
For now, I recommend contacting our support team so you'll be added to the affected list and notified of the progress as soon as they become available.
Check our support hours so you’ll receive responses quickly. Then, you can follow the steps below to connect with us:
- Log in to your QuickBooks Online account.
- Go to the Help (?) menu.
- Select the Search tab, then click Contact Us.
- Enter your concern in the field.
- Tap Continue.
- Click the Chat or Callback option.
Once you’re able to add and edit your employees’ deductions, you can process payroll and generate reports with accurate information.
I appreciate your patience and effort. If you have any urgent needs besides managing employee deductions, please don’t hesitate to reach back out. I’ll be here to find solutions for you.
