Let me route you to the support who can help you with this error, vice.
Since you're experiencing a specific error message when trying to run payroll, I recommend contacting our Payroll Support Team so they can further check your account and help resolve this issue. Here's how you can reach them:
- Click the Help icon.
- Select Contact Us.
- Enter your concern, then click Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
QuickBooks Online Payroll Core - Monday to Friday, 6 AM to 6 PM PT.
QuickBooks Online Payroll Premium, Elite - any time.
Moreover, I'll add this article to help you set up your paycheck or pay stub printing preferences and troubleshoot printing issues: Print or reprint paychecks and pay stubs.
We appreciate your patience as we investigate this issue you're having. If you have further questions about running payroll, add a reply below, and I'll get back to you.