Welcome, @Ralph7797 and thank you for coming to the QuickBooks Community for assistance. I have some insight on Updating your UI rate to pass along.
In order to get that updated, please email a copy of the Tax notice your client received with their new rates to Taxnoticeresolution@intuit.com.
This is not an email to ask questions, obtain status updates, etc. It is to send in a copy of a tax notice you received from an agency.
Accepted document types that customers can email are: PDF, JPEG, PNG, Word, Excel, Outlook MSG.
This email goes directly to the Tax notice team who will work to get that updated. You should receive a confirmation receipt within 3-5 business days.
Once the Tax notice has been emailed in there is no additional action needed by you.
For more information on Tax notices, click here.
Please remember, I'm always here for any other questions or concerns.
