Hello there, gnv,
Let’s perform some basic troubleshooting steps to make sure the issue isn’t browser-related. It’s possible that local internet cache files are the reason for this unexpected behavior.
Let’s start logging in to QuickBooks using a private window. Here’s how:
- Command + Shift + N (Safari)
- Ctrl+ Shift + N (Google Chrome)
- Ctrl + Shift + P (Mozilla Firefox)
Once done, try filing your 1099 form again. If it works, you need to clear your browser’s cache. Here’s an article to help you with the process: How do I clear my browser cache and temporary Internet files?
That should do it. Please let me know how it goes after trying out the steps above.
