Verification file in Quickbooks desktop

I acknowledge the challenges you're having with importing new hire hours from Time Clock Plus to QuickBooks Desktop, Karla. And I'm here to help point you in the right direction. 

Since TCP has mentioned the need for an updated verification file in QuickBooks, it likely relates to the IIF file used for importing data. To resolve the import issue effectively, I recommend contacting TCP support directly. They can guide you on the specific updates required for the verification or IIF files involved in the process.

I'm sharing this article about importing and exporting data in QuickBooks Desktop to learn more about the limitations: Import and export data in QuickBooks Desktop.

Additionally, you can generate payroll reports. This offers a detailed view of your payroll expenses, which is essential for any company looking to sustain a strong financial standing and keep employees happy.

If there's anything else you need help with, Karla, please don't hesitate to add them in the comments. The Community is always here to assist.

Run the Verify/Rebuild Data utility in your QB Desktop. Did you encounter any unresolved error messages?

I did contact TCP and that is what they told me was QB needed to update the verification file but I figured out the issue, I need to check in the new hire payroll set up to use time data to create paychecks. I have never checked this before so it must have had a update that requires that to be checked with all my new hires.

I hope this helps anyone else that has had issues with importing time from other vendors.

Yes, I did run that and came back fine. No errors. But I did figure out the issue.

The problem could be with how the IIF file is structured or how QuickBooks processes new employee records.

First, check if new employees are fully set up in QuickBooks before importing the file—meaning their names match exactly in both QuickBooks and TCP. Any slight difference (extra space, missing middle initial) can cause QuickBooks to reject the data.

Second, try opening your IIF file in Excel or Notepad and compare the entries for old employees versus new ones. Look for any missing fields, incorrect formatting, or variations in how employee data is listed.

If TCP specifically mentions the verification file, they may mean that QuickBooks' company file needs a rebuild. Try running File -> Utilities -> Verify Data and then Rebuild Data in QuickBooks to fix any underlying corruption issues.

Since you've updated to QuickBooks 24 and the problem persists, it might also be worth testing a manual import of a single new hire's hours using a test IIF file.

Hope this helps!