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DP6
Level 2

voided payroll check in error

I am using QB desktop payroll.  Employee lost his paycheck and I need to reissue.  I accidentally voided the original check which was from third quarter (quarterly taxes have been filed).  How do I unvoid and reissue the replacement check? Or can I leave the check as voided and do an unscheduled payroll and use the same check date and pay periods?

Thank you in advance.

5 Comments 5
Mark_R
QuickBooks Team

voided payroll check in error

I want to make sure this issue is taken care of, @DP6.

 

When you issue a lost paycheck, it is recommended not to void the original paycheck since it may affect the balance on your register. Since you accidentally voided it, I suggest reaching out to our QuickBooks Payroll Team. This way, they can help you make a payroll correction from the third-quarter taxes. To reach them, you can follow the steps below:

 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

 

You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Desktop Support.

 

After they made a correction, you can now proceed with issuing the lost paycheck by writing a check. Here's how:

 

  1. Change the lost paycheck in the register with the next available check number (make note of the original paycheck number), and click Save and Close.
  2. From the Write Checks screen, create a check payable to the employee who lost a paycheck.
  3. Enter the net amount of the lost paycheck. Then, enter the same check number (the new check number) entered on the modified lost payroll check.
  4. Click Save & Close.
  5. Print the check and issue it to the employee.
  6. Change the check number on the Write Check screen to the original paycheck number on the lost paycheck.
  7. Void the Write Check in the bank register.

 

I'm adding this article for more guidance: Issue a lost paycheck.

 

You may also want to run and customize payroll reports in QuickBooks Desktop. This will help you view useful information about your business and employees' paychecks.

 

Our Community forum is always open to help you again if you need more assistance processing payroll in QuickBooks Desktop. Have a great day ahead!

DP6
Level 2

voided payroll check in error

Since I accidentally voided the original check, can't I simply reissue a new check with the same date and period.  I can not modify the lost paycheck in the register with the next available check number due to the check being voided and zero.

CharleneMaeF
QuickBooks Team

voided payroll check in error

Hi there, DP6.

 

We'll have to enter a current date on the check if the date of the original paycheck is beyond what the bank can process (some banks can only process checks that are within 90 days of the issued date).

 

Here's how to reissue the check:

 

  1. Change the lost paycheck in the register with the next available check number (take note of the original paycheck number), and click Save and Close.
  2. From the Write Checks screen, create a check payable to the employee who lost a paycheck.
  3. Enter the net amount of the lost paycheck. Then, enter the same check number (the new check number) entered on the modified lost payroll check.
  4. Click Save & Close.
  5. Print the check and issue it to the employee.
  6. Change the check number on the Write Check screen to the original paycheck number on the lost paycheck.
  7. Void the Write Check in the bank register.

 

Additionally, I've added an article that'll help you handle your employee’s unclaimed paychecks: Escheat Regulations Uncashed Wages.

 

I'm only a few clicks away if you need assistance with your other QuickBooks tasks. It's always my pleasure to help you out again.

DP6
Level 2

voided payroll check in error

Thank you for the responses.

All of your answers are telling me to go into the lost check and change the check number to the new check number.  The lost check was voided and shows up as zero.  If I do what you suggest the check will print as zero.

Can I just go into the pay employees screen and do an unscheduled payroll using the same date and time period that was used on the void check?  It has only been 30 days.  If I do this shouldn't it correct/offset the void check so all the taxes taken out will fall into the same quarter and be a wash?

ChristieAnn
QuickBooks Team

voided payroll check in error

I appreciate you for coming back to the thread and ask clarification on how to handle voided paycheck in QuickBooks Desktop. I'll be sharing steps to ensure you can recreate the check and route you to the right person to assist you further in handling this entry.

 

Backing up a company file helps restore deleted and damaged data. If you have a backup copy, you can restore it and reissue the paycheck to the employee.

 

Here's how to restore:

 

 

  1. Go to the File menu and select Open or Restore Company.
  2. Choose Restore a backup copy and click Next.
  3. Select Local Backup and Next.
  4. Browse your computer for your backup company file. It should look like this: [Your company name].qbb.
  5. Select a folder to decide where to save your restored company file. Then, select Open.
  6. When you're ready, Click Save. If you see any messages about possibly overwriting your data, you can choose the option that best fits your needs.

 

Then, you can also perform the steps you've mentioned about recreating an unscheduled payroll and enter the same information as the paychecks that were deleted. You can open this article to see further details on how it works: Create and run your payroll.

 

On the other hand, I recommend consulting an accountant to ensure your payroll data is in shipshape. They can provide details if creating unscheduled payroll can offset the void check and this entry will fall to the same quarter.

 

Lastly, you may refer to this article to see steps on how you can create a specific report to view what you've paid out in your QuickBooks payroll: Create a payroll summary report in QuickBooks.

 

If you have any additional concerns with a voided paycheck, don't hesitate to leave a comment in this thread. I want to make sure everything is taken care of for you. Have a great day, DP6.

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