W2 - Reporting Insurance and Correcting

@bufkinmech, welcome back to the Community. I acknowledge you for choosing QuickBooks Online (QBO) as your accounting partner, and It's my pleasure to provide you with information about your W2s in QuickBooks Online.

I understand how important it is to report your W-2s accurately. Box 12DD is for the insurance you provide your employees, while Box 12FF is for the reimbursements you give them. Moreover, please note that the W-2 corrections process may differ between QuickBooks Online Payroll versions.

If you're utilizing QuickBooks Online Payroll Enhanced, you'll need to manually produce and submit a W-2c form to the Social Security Administration. You must complete it outside of the program because the W-2C form is now inaccessible for this payroll service. You may want to read the General Instructions for Forms W-2 and W-3.

We will be the ones to fix it for subscribers to QuickBooks Online Payroll Core, QuickBooks Online Payroll Premium, QuickBooks Online Payroll Elite, and QuickBooks Online Payroll Full Service. A W-2C form will be submitted by our experts to the SSA and sent to your employee by mail. You will also receive a copy of the amended form. To contact our payroll support team, please click this link: Contact Payroll Support. They use specific tools to pull up your account in a safe environment and review the details. 

One of the most fundamental year-end jobs is ensuring you and your employees have copies of your W-2s. Visit this article to learn everything you need to know about printing your W-2 and W-3 forms from your payroll service: Print your W-2 and W-3 forms.
 

You can use the following resources in the future in handling your W-2s:

• Preview your W-2s
• Get answers to your W-2 questions
• File your W-2 forms

If you need any additional information regarding your W-2s, please get in touch with us once again. You can always rely on the Community to assist you. Enjoy your day!

I had the same question as the customer you responded to in this post.  Am I to understand that I could previously correct and print my W2-c forms using my QuickBooks Enterprise with enhanced payroll but now QuickBooks has decided to remove this ability from me?   I really have to question why??   So now if i need to correct a W2 form I need to do it "outside of QuickBooks"?    This makes absolutely no sense.   Why would QuickBooks remove activities that employers need in order to run their business?  Isn't this why I pay for this service and subscription?

I'll provide further details to assist you with the W2 correction, Colleenh1.

Correcting W2's depend on your payroll subscription. If you're using QuickBooks Online Payroll, you'll have to secure and submit W2-c form manually as stated by my colleague above.

I you notice some mistake after filing the W-2s, you can create W-2c and W-3c if your using QuickBooks Desktop with Enhanced Payroll subscription and print them on perforated paper only (not pre-printed). Then, file them directly to the Social Security Administration.

Here's how:

1. Open QuickBooks Desktop
2. Select Employees, then Payroll Center.
3. Click the File Forms tab.
4. Choose Annual Form W-2c/W-3c - corrected Wage and Tax Statement, then Create Form.
5. Select the employee’s last name.
6. Hit OK.
7. Select the employee(s) who need a W-2c. Select Review/Edit.
8. Answer the question: Have you made the W-2 corrections in QuickBooks Desktop?
   If Yes - The current QuickBooks Desktop info shows in the Correct information column on the W-2c. Enter the Previously Reported amount for the items that should be corrected.
   If No - The current QuickBooks Desktop info shows in the Previously Reported column on the W-2c. Review each W-2c worksheet and enter the correct amounts in the Correct Information column.
9. Review each page and select Next as needed.
10. Check the box Check if this is a W-2c (corrected W-2).
11. Fill in only the lines that need to be fixed in both the Previously Reported and Correct Information columns. Do this on Federal, State and local info as needed.
12. Remove the amounts from the remaining lines. Right-click on the amounts and select Override, then delete the amounts. Do this on Federal, State and local info as needed.

For your reference, check out this link for more details: Fix an incorrect W-2 and W-3.

You can also edit your payroll liabilities to correct your employees’ year-to-date (YTD) or quarter-to-date (QTD) payroll information. I'm adding this article to learn more about the procedure: Adjust payroll liabilities in QuickBooks Desktop Payroll.

I'm always here to help if you have other questions or concerns besides W-2. Keep safe.

Thanks for the help!

I was hoping I could revise manually and be able to print and distribute to the employees immediately.  I use QBO Core Payroll.  I will contact Support now to get corrections completed, filed and mailed.