WA SOC codes

I appreciate all the efforts you've taken so far to fix this, @jellis191. Let's work together to resolve the issue with some of your employees not having the Standard Occupational Classification (SOC) codes in the WA UI report.

Before anything else, it's important to note that the SOC codes will only show up if the employee works in a state that requires them. Please verify each employee's work location is in Washington State.

I'd also recommend refreshing your reports to ensure you're seeing the latest information you need. You can do this by clicking the Refresh button at the top right corner of the report. I've included a screenshot below for your visual reference:

If that doesn't help, try opening a different company file to see if the report updates correctly. If the issue seems to be with your original company file, I suggest running the Verify and Rebuild data utilities. These tools can help identify and fix underlying issues. Here's how:

To verify your company file data:

1. Go to Window then select Close All.
2. Click File, then select Utilities.
3. Select Verify Data. If you see:
   1. QuickBooks detected no problems with your data—your data is clean, and you don’t need to do anything else.
   2. An error message—search for it on our QuickBooks Desktop support site to find out how to fix it.
   3. Your data has lost integrity—Data damage was found in the file. Rebuild your data to fix it.

To rebuild your company file data:

1. Go to File, Utilities, and then select Rebuild Data.
2. QuickBooks will ask you to make a backup before it rebuilds your company file. Select OK. A backup is required before you can rebuild.
3. Choose where you want to save your backup, then OK. Don’t replace another backup file. Enter a new name in the File name and select Save.
4. Click OK when you get the message Rebuild has completed.
5. Go to File, select Utilities then select Verify Data again to check for additional damage.

For more details, see this link: Verify and Rebuild Data in QuickBooks Desktop.

Additionally, check out this article to learn more about how to customize your reports to focus on the details you need most: Customizing reports in QuickBooks Desktop.

I understand how challenging technical issues can be, especially when you rely on QuickBooks for your business operations. If you need further assistance or have any questions, don't hesitate to reach out. We're here to help you every step of the way.

None of your instructions WORK to solve the problem. 

I spent 20 minutes writing a detailed explanation to you, click POST and your webpage blow up !!!

Ive used QBDT for over 30 years and I can hardly believe the bugs that have been introduced into the software in the last 3 to 5 years.  What is the matter with Intuit?  You don't care about your customers anymore.

I added a new employee with last name Edwards, Occ Code populated on WA UI report.  I changed last name to Zelle-Edwards, Occ Code ceased to populate.  I have 38 employees on report.  I added A-to  the last name of 1 employee that Occ Code would not populate for reran report and it populated.  Reviewed employee list and noticed that 1 more employee at the bottom of the list , that had a Occ Code before, now was missing the Occ. Code.

I hope there's a fix for this.

We appreciate your prompt reply and the details you provided, jellis191. I will gladly direct you to the team that can assist you best with your concerns.

Since the issue continues despite confirming your employee's details, I suggest contacting our QuickBooks Desktop Payroll support team. They have the tools needed to review your account and ensure the codes are displayed correctly.

Here's how:

1. Log in to your QuickBooks Desktop company file.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Enter the question, keyword, or topic you need help with.

Furthermore, you can visit these articles to manage payroll items, and assign, and update pay schedules. 

• Manage payroll schedules. 
• Set Payroll preferences in QuickBooks Desktop Payroll.

We’ll still all ears if you need further assistance with managing your payroll items. You can always connect with us by clicking the reply button below.