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Join nowGood evening, @FrankBarnard.
It's great to see you back in the Community. I appreciate you coming here with your question about tax payments.
Since you had this option once before, I recommend trying some troubleshooting steps to be sure this isn't the cause of the problem.
Using a private browser or incognito window will help eliminate any errors or glitches that could be occurring in your account. Here's how depending on your browser session:
If this works, go back to your regular session and clear your browser's history. If not, using a different support browser could help.
Keep me updated on how these steps go for you. I'll be back around shortly to check in!
Candice,
Thanks for the suggestion. I first saw this issue in Edge browser. So at your suggestion I switched to a Chrome browser in incognito mode. The same issue happens. The screen for payroll tax payments have changed design--new layout is vertical instead of horizontal and the text and options have changed. So this appears to be a design change instead of a gliche, cache or workstation issue. I also notice that I get a payment confirmation but the payment date in the confirmation is different than the payment date I specified--see attached. This looks like something that just rolled out. I'd like to get the old functionality back and I think the data in the input and confirmation screens needs to be corrected. Is this something you can help with? Or do I need to post to feedback?
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