Hi there, revitalizecbd.
I'd like to make sure that all of your concerns are addressed properly. May I know what help you need with your QuickBooks Online account? You can add more details by leaving a reply below.
If you need to discuss any sensitive information, I recommend contacting our Customer Care Team again. They can pull up your account and review any of your open requests to get your issue resolved.
To reach them, follow the steps below:
- Log in to your QBO account.
- Click on Help (?).
- Choose either tab to start:
- Assistant: Get fast, customized responses. Choose a recommended option, or enter a question you need help with. If need more help, select Talk to a Human.
- Search: Browse the QBO knowledge base directly, or choose Contact Us and select a way to connect with us:
- Start a chat
- Get a callback
You can check out this article for our contact information. Click on the QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.
Also, let me share these easy-to-access articles, webinars, and video tutorials that will help you familiarize the different tasks, features, and functions of QBO. Below are the following:
As always, you can get back to us if you have any other concerns or follow-up questions. I'm always here to assist you every step of the way. Take care.
