Hello there, @parkavetucson.
I have replicated your concern on the Test Drive company and see that the current balance of sick time decreases when I manually input sick hours for the employee. I also checked if there's a reported concern about this but haven't found one.
To resolve this, we can try using your browser's incognito feature. This feature doesn't use the existing cache files, which makes it a good place to test if there's an issue with the browser.
Here's how:
- Press the Ctrl + Shift + N (Google Chrome) keys on your keyboard.
- Press the Ctrl + Shift + P (Firefox or Internet Explorer) keys on your keyboard.
- Press Control + Option + P (Safari) keys on your keyboard.
After that, try to manually enter a sick hours and check if current balance decreases. If it works, go back to your default browser and clear cache. See Clear cache and cookies to fix issues when using QuickBooks Online for more information.
Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you are currently on maybe have a temporary issue with QuickBooks, and using a new browser for the moment will allow you to get back to work.
To provide in-depth information on how to set your employee's time off, vacation, and sick pay policy in each payroll version, here's a great resource you can visit: Set up and track time off in payroll.
In addition, here are some links that outline how to manage your workers' time, add a salaried employee's sick pay or vacation pay hours. And change an employee’s salary on a paycheck.
Please let me know if you have any questions or concerns. I'm always around to lend a hand. Take care!
