After researching this issue further, I've discovered that this isn't a bug within the product. I see how this would be very helpful for you and your business. Neither Billable Rate, Pay Rate, or Cost Rate is intended to appear on the Time Activity Report. The "Rate" column populates the amount from the "Billable" amount on the Time Activity, not the cost amount. Here's an extra article that may be able to help you out: weekly timesheet.
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When running the employee time activity report the cost rate does not populateeven though it is entered for a specific employees activity. Does anyone see this problem?
This is totally unacceptable as QuickBooks Enterprise had this feature and when I was considering switching from Enterprise to QB Online, I was told that QBO Advanced had this feature. This is a huge oversight by QBO as it is a critical management feature. I spent a lot of time and pain coverting from Enterprise to QBO Advance and do not want to spend the time and pain switching back. Time activity for contractors is rarely billable as the jobs are bid as a whole, not on time and materials. It is critical that this information be available in the reprorting system, not just as a single project report. QBO needs to fix this ASAP as it is not a nice to have, it is an imperative. I will stay with QBO Advance for the rest of 2020, but if this is not added I will switch to another product (not an Intuit product) as I am really very disappointed in being lied to.
At this time, you can view/check the hourly cost rate on your projects.
Log in to your QBO account.
Click on Projects at the left pane.
Tap on Hourly cost rate at the upper-right corner of the page.
See the employees hourly cost rate from the result.
I understand the importance of adding the cost rate when running the Time Activities by Employee Detail report in QuickBooks Online (QBO). I'll take note of this and pass along the information to our product engineers. This way, they'll be able to know what our customer needed and might consider the feature in the coming updates.
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