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btkorns
Level 1

Why am I receiving the message when trying to pay my State Income Tax Payment, "create tax payment without an employer number" when the state ID is entered?

Been using QBO for this company for 12 years, never had this issue.
1 Comment 1
LollyNino_C
QuickBooks Team

Why am I receiving the message when trying to pay my State Income Tax Payment, "create tax payment without an employer number" when the state ID is entered?

Hello there, @btkorns. We understand how runtime errors can impact when paying your state income tax in QuickBooks Online. Let me provide information about this matter.

 

It seems like you're talking about the Employer Identification Number (EIN). The EIN is a unique nine-digit number provided by the IRS to identify business entities. You need to apply for your state account number. You’ll need this info for the taxes you are required to pay such as State Withholding (or Income Tax). After obtaining the EIN, you can proceed by following these steps to enter your state tax information: 

 

  1. Click the Gear icon.
  2. Select Account and Settings.
  3. Go to the Company tab.
  4. Click the Pencil icon in the Company name section.
  5. Enter the number in the EIN field.
  6. Click Save, then Done.

 

For additional info, you can refer to this article: How to set up payroll taxes in a new state.

 

However, if you're referring to the state's account number, it's also a unique number given by your state to identify businesses. We have a different way of entering the information. 

 

Here's how:

 

  1. Click the Gear icon.
  2. Select Payroll settings.
  3. Under Taxes, select State Taxes.
  4. Enter the number in the Account Number field.
  5. Click OK.

 

Moving forward, read the articles below to record your tax payments and file taxes in QBO: 

 

 

Additionally, you can oversee your tax payments and examine your sales tax reports. For detailed instructions, please refer to the following article: Manage sales tax payments in QuickBooks Online.

 

Don't hesitate to leave a comment should you have any follow-up questions or concerns while paying your sales tax income in QuickBooks Online. I'll be glad to help. Have a good one!

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