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lindsayw
Level 2

Why can I no longer change an employee's hire date?

It appears there must have been an update to Quickbooks Desktop Enterprise which no longer allows us to update/change an employee's hire date. If a date is present in that field, it is grayed out so no change can be made. Additionally, if a new employee is being added the hire date automatically sets to today and we are not able to change it. This is a HUGE problem since an employee may not always be hired on the day that they are added in QB. We can however make changes to an employee's original hire date which seems completely backwards.

 

We previously used the Hire Date, Original Hire Date and Last Day Worked fields to track various milestones and trigger certain actions. We are now going to have to find a workaround using other fields and make changes to 100+ employees since the "Hire Date" field is now basically useless to us.  

Solved
Best answer April 24, 2023

Best Answers
lindsayw
Level 2

Why can I no longer change an employee's hire date?

The sample company looks like the screenshot you provided and how our Employee Center used to look.

 

I did however locate where the "Hire Date" can be changed. It can be changed on the new "Required Info" tab. That information then carries over to the "Employment Info" tab where it can not be changed.

View solution in original post

6 Comments 6
JoesemM
Moderator

Why can I no longer change an employee's hire date?

Nice to see you here in the Community,@lindsayw. I appreciate the details about changing your employee's hire date. Let me help share some steps to get this fixed.

 

To get started, open a sample file to determine if the behavior is the same as your company file and find out if the issue is with your QuickBooks Desktop (QBDT) software. 

 

Here's how:

 

  1. Open the Windows Start menu.
  2. Press CTRL on your keyboard and select QuickBooks. Don’t let go of CTRL until QuickBooks opens.
  3. Select Open a Sample file.

 

Once opened, change the employee's hire date in the sample company file. You may follow the steps below:

 

  1. Select Employees, then Employee Center.
  2. Double-click the employee name you want to edit.
  3. Make changes in the hire date or original hire date in the Employment Info tab.
  4. Click OK.

For more details, open this article: Edit or change employee info in payroll.

 

If you can edit the hire date in the sample company, go back to your original file, update QuickBooks Desktop to the latest release, and perform the verify and rebuild tool. It's a built-in tool that auto-detects and self-resolves minor company file data issues. 

 

To Verify Data:

  1. Go to the File menu.
  2. Choose Utilities.
  3. Select Verify Data.
  • If QuickBooks doesn't find any problems, select OK. You can keep using your company file. 

To Rebuild Data:

  1. Click the File menu.
  2. Go to Utilities and select Rebuild Data.
  3. Hit OK to back up your company file.
  4. Wait until the Rebuild is complete.
  5. Click View Results.

 

However, if the issue persists, I'd suggest closing your QuickBooks Desktop. Then, re-open and run as the master admin and ensure to update your QBDT to the latest release. Once done, you may follow the steps above on how to edit the hire date of your employees.

 

Additionally, let me share these resources on how to invite your employees to Workforce and how to run payroll reports in QuickBooks:

 

 

Don’t hesitate to leave a message if you have other concerns. I’m always here to help. Have a great day, and always take care!

lindsayw
Level 2

Why can I no longer change an employee's hire date?

The sample company looks like the screenshot you provided and how our Employee Center used to look.

 

I did however locate where the "Hire Date" can be changed. It can be changed on the new "Required Info" tab. That information then carries over to the "Employment Info" tab where it can not be changed.

FateCandylaneT
QuickBooks Team

Why can I no longer change an employee's hire date?

Thanks for sharing an update and providing a solution about changing the employee's hire date, lindsayw.

 

It's great to hear you've got the resolution you needed. This would also greatly help other users when making any changes to their employee's hire date in QuickBooks Desktop.

 

If you have additional questions or other QuickBooks concerns, please don't hesitate to reply in this forum. We'll always be around whenever you need help. Have a good one!

BigRedConsulting
Community Champion

Why can I no longer change an employee's hire date?

@lindsayw  RE: It can be changed on the new "Required Info" tab. That information then carries over to the "Employment Info" tab where it can not be changed.

 

That's horrible.  What a dreadful solution to a problem that doesn't exist.

AlcaeusF
Moderator

Why can I no longer change an employee's hire date?

Hello lindsayw,

 

I have reviewed the solution you’ve shared and it's correct and accurate. Thank you for sharing your inputs to help address the issue.

 

We love to see members supporting one another! Have a great day. 

nmotroni
Level 1

Why can I no longer change an employee's hire date?

THANK YOU!!!!!!!!  I appreciate your help with this.  I was starting to freak out because I just realized the hire date was greyed out - I'm glad your EASILY explained how to correct it.

Horrible change QB's made - horrible - had no reason to change it in the first place.  Should ALWAYS use the KISS method - or if it ain't broke, don't fix it.  I can't imagine ANYONE who works in QB's requesting to do this with the hire date, just stupid.

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