Why does QBO keep auto generating payroll expense accounts?

Hi there, Don. I'd like to clarify why QuickBooks generates payroll expense accounts automatically.

When the payroll service is set up, the system automatically creates default accounts to record your payroll liabilities and expenses.

There are just a few steps to change your payroll account info. Here's how:

1. Click the Gear icon in the top right corner.
2. Select Payroll Settings.
3. Choose Preferences at the top of the page, beside Setup.
4. Click Accounting Preferences.
5. Select Customize at the bottom of the page.
6. You'll then be able to choose the checking account to use for payroll.

I also encourage you to consult with your accountant. This way, you'll be guided on what account you'll use and keep your financial data accurate.

If you need a fresh payroll information, you can start with QuickBooks. Then, use this link to know what additional information you need easily manage the system: Learn how to set up and start using your new Payroll for QuickBooks Online.

Here some helpful articles to guide you about payroll in QuickBooks:

• Year-end checklist for QuickBooks Online Payroll
• Get answers to your payroll tax payment and filing questions

Keep me posted in the comments if you have other payroll concerns and questions about employee reimbursement in QBO. I'll gladly help. Take care and stay safe.

The canned responses are amusing, mostly.  Afterall, I did state that I do not want QB online thinking for my clients; sort of implying that I am the accountant, in this instance.  I see that subtleties may not be your strong suit.  But just so you know, I discovered that my client had marked the payroll account as inactive, thus causing the software to puke all over itself and create new accounts.  But thanks anyway!

Don,

Have you discovered a solution for the system generated payroll expense accounts? I am dealing with the same issue, I inactivated the 30-40 redundant accounts, but QBO continues to generate additional duplicates. Of course, QB support was of no help.

Here is an example of the system generated payroll expense accounts. 

It's unfortunate to hear that inactivating redundant accounts and seeking assistance from QuickBooks support did not resolve your concern, @Sibyl.

I'm here to assist you in finding a solution to this frustrating situation.

Before that, may I know if you're using a third payroll party? Any additional information you can provide would be greatly appreciated. Our goal is to ensure that we offer you precise steps and accurate information to resolve this matter.

I'm also sharing these resourceds that covers some helpful articles to guide you in handling payroll processes: 

• How to Run Payroll
• Set up and manage payroll schedules.

Your reply below with more information is highly valued. We eagerly await your response.