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Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll
kelli26
Level 1

why have we not got paid?

 
3 Comments 3
KayePe
QuickBooks Team

why have we not got paid?

Hi, @kelli26.

There's been a delay in the notification when processing the payroll funds. However, there's no actual impact on the money movement, and the funds will be deposited soon.

You can check the status here: https://status.quickbooks.intuit.com/

We appreciate your patience regarding this issue.

TravisH43
Level 1

why have we not got paid?

After having wage garnishment now, I’m having issues with receiving my paycheck how come Bank says they see nothing coming in employer says withdrawn out of the account, but nobody knows where the money is at or why I haven’t got paid please help

ThomasJosephD
QuickBooks Team

why have we not got paid?

Hi TravisH43, could you please check your workforce account to see if a paycheck was distributed for that period? If you see it there, I recommend contacting your employer directly to finalize the processing.

 

You can refer them to this article for further guidance on resolving this: Handle a Direct Deposit paycheck that was not received by an employee.

 

Please let us know if you require further assistance.

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