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userrfrsqft
Level 1

Why is Payroll not posting on 4-30-21?

Trying to get ahold of a representative and have been waiting on a call back for 2-hours. Our payroll isn't posting to our employees accounts?
2 Comments 2
tombstone-sewer-
Level 2

Why is Payroll not posting on 4-30-21?

Have you heard anything yet?

AlcaeusF
Moderator

Why is Payroll not posting on 4-30-21?

Hi @tombstone-sewer-,

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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