Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce
Suz77
Level 1

Activation code for QB Desktop Pro 2017

I have been using Quickbboks Desktop Pro 2017 and have recently bought a new laptop. When installing Quickbboks on my new laptop from my original CD it comes up with a warning bar that says ' You have reached the maximum number of unregistered users, you must register now'.  When I click on the "register now" button, it takes me to the "activate quickbooks now" page, but when i click "activate now" it says "navigation to the webpage was cancelled".  If I go to "Help", "renew my licencce by phone", it requires an activation code.  How do I go about getting that activation code.

18 Comments 18
Chrea
Level 8

Activation code for QB Desktop Pro 2017

Can you login to CAMPS and find your license code there?

https://camps,intuit.com

 

Another option, purchase another 2017 license to replace it.

JoesemM
Moderator

Activation code for QB Desktop Pro 2017

You can log in to CAMPs to get the validation code for your QuickBooks Desktop Pro 2017, Suz77. I’m here to guide you through the process to ensure you can continue working with QBDT seamlessly.

 

Before proceeding, please note that the current version of your product is no longer supported, which is why a validation code is required for running the program. By logging into CAMPs, you can obtain the necessary code

 

Here's how:

 

  1. Go to CAMPs and log in to your account using the credentials connected to your product.
  2. Choose your QBDT version under the Product and Services.
  3. Select Details, and look for the Validation Code.

 

For more tips on addressing errors when entering your license number and activation code, check out this article: Fix activation, license, and product numbers issues.

 

Otherwise, you can consider contacting our Technical Support Team since our phone support has the necessary tools to generate validation codes and activate your QuickBooks. You can reach them by visiting this page and providing a brief description of your issue. Then, follow the onscreen instructions: Contact QuickBooks Desktop Support.

 

Additionally, here's an article that can guide you should you consider upgrading your version of QuickBooks Desktop: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

 

Please don't hesitate to notify us in the comments if you need further assistance in accessing your files and managing your QBDT account. Keep safe. 

QodeshBooks
Level 2

Activation code for QB Desktop Pro 2017

I have the same problem, I have the License number and Product Number, but when I want to activate, I receive " Navigation to the webpage was canceled" with a "Refresh" button. When I press the "Refresh" button, the next comes up: "Can’t reach this page" - 

Nothing else.

What am I to do please?

Irene R
QuickBooks Team

Activation code for QB Desktop Pro 2017

Have you tried what my colleague suggests about logging in to your CAMPS account to retrieve a validation code for your QuickBooks Desktop Pro 2017? Since that version is now considered a legacy product and is no longer officially supported, the original activation servers are often inactive, which may be why your browser is unable to connect.

 

If that doesn't work, it is best to contact our live support team, as they have the specialized tools necessary to manually generate a validation code for older versions of QuickBooks Desktop.

 

This thread remains open for any additional questions about QBDT activation.

SIAB
Level 8

Activation code for QB Desktop Pro 2017

@QodeshBooks 

What QB Desktop year version?

What country version? US or Canada?

QodeshBooks
Level 2

Activation code for QB Desktop Pro 2017

The CAMPS link wants me to sign in, which I did, but it does not help at all. I linked to quickbooks.intuit.com/learn-support/en-us/contact and waiting for assistance.

The version is from 2017 and I do not know if it is from US or Canada.

SIAB
Level 8

Activation code for QB Desktop Pro 2017

It's possible you're using QB Desktop Canadian version. Install the trial version and open your company file to be sure.

QodeshBooks
Level 2

Activation code for QB Desktop Pro 2017

I will try that, thank you.

QodeshBooks
Level 2

Activation code for QB Desktop Pro 2017

Where do I find the trial version please, I installed the version I bought in 2017?

ZackE
Moderator

Activation code for QB Desktop Pro 2017

Hi there, QodeshBooks. Thanks for getting in touch with the Community.

 

You can download a 30-day trial from our Download a trial of QuickBooks article. In the Download a 30-day trial of QuickBooks Desktop section, you'll see a trial install file. This is what you use to download it. After you have a copy, run it to begin the installation process.

 

Before you start, confirm your computer meets the minimum requirements to install QuickBooks.

 

If you need to download a different version or update, you can visit our Downloads & Updates page. From there, you'll be able to select a Country, Product, and Version, then begin a download of your file.

 

Please feel welcome to send a reply if there's any additional questions. Have a wonderful Monday!

QodeshBooks
Level 2

Activation code for QB Desktop Pro 2017

Thank you, but how will a trial version help with the activation?

SIAB
Level 8

Activation code for QB Desktop Pro 2017

You'll first need to know which country version you have. If you have QB Desktop 2017 Canadian version, CAMPS isn't relevant to you.

QodeshBooks
Level 2

Activation code for QB Desktop Pro 2017

My QuickBooks is still on my old laptop, is there a way to see which version (Canadian or not) it is?

SIAB
Level 8

Activation code for QB Desktop Pro 2017

Open your company file and check what tax terms you see. GST or Sales Tax?

QodeshBooks
Level 2

Activation code for QB Desktop Pro 2017

It refers to VAT / Value Added Tax, keeping in mind I am in South Africa.

SIAB
Level 8

Activation code for QB Desktop Pro 2017

You are not using US or CA version. Intuit has discontinued your version and they won't help to reactivate your license. You should convert your data to QB Online South Africa version. If you prefer to keep using QB Desktop, you will need to use the trial version as a workaround. You can contact @Fiat Lux - ASIA via email directly for details.

QodeshBooks
Level 2

Activation code for QB Desktop Pro 2017

Thank you. What is their correct email address please?

SIAB
Level 8

Activation code for QB Desktop Pro 2017

Click the profile name and you will find their website and email address

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us