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avallario
Level 1

Allow User to Update Quickbooks

I realize this is more a Windows 10 issue rather than a Quickbook's issue but I'd like to know if there is a workaround in allowing a non-admin user update QuickBooks when it prompts to do so. Currently, if the user clicks Yes on the prompt they are then prompted for the admin password which I cannot give them plus we can't allow this user to be admin also. Any help would be appreciated. If there is not an option for the user to do such is there a way to push the update via the domain?

3 Comments 3
PreciousB
Moderator

Allow User to Update Quickbooks

Thanks for visiting the Community, avallario.

 

I'm here to help you update your QuickBooks Desktop.

 

The user would need to be an admin in order to update QuickBooks Desktop. However, you can set up QuickBooks to automatically download the updates.

 

Let me show you how:

  1. Click the Help menu at the top, select Update QuickBooks.
  2. On the Update QuickBooks window, go to the Options tab.
  3. To turn on Automatic Updates, select the radio button for Yes (see the first screenshot).
  4. To share automatic downloads with other computers on your network, select the radio button for Yes.
  5. Select Mark All, then click Save.
  6. Click the Update Now tab.
  7. Tick the Reset Update button.
  8. Click Get Updates (see the second screenshot).
  9. Restart QuickBooks. When prompted, accept the option to install the new release.

image.pngimage.png

Here's an article for more details:  Update QuickBooks Desktop to the latest release.

 

We're always looking for ways of improving QuickBooks. I suggest you submit a feature request. Just click the Help menu at the top and select Send Feedback Online.

 

Feel free to drop a comment below if you have other questions for me. I'm always happy to help. Have a good one.

john-pero
Community Champion

Allow User to Update Quickbooks

No, it is a QuickBooks issue unrelated to your operating system. Only the admin can update QuickBooks. Even if you do not have multiple client computers but just a single instance of QB with multiple users you have to change to single user mode to update. If hosting a network every client must be logged off, multi-user shut off and updates distributed device by device.

slemay2
Level 1

Allow User to Update Quickbooks

This is sad that QuickBooks has not addressed this. In every corporate environment, I help with (I'm an IT Admin for a bunch of businesses) - not a single one in today's world is allowed to have admin access. It's far too dangerous with viruses and ransomware. Yet QuickBooks hasn't addressed this issue, unlike many other vendors who have. They have to find a way to allow for updates w/o admin access, OR, publish an article that describes what keys or folder permissions we can change so that it will allow for these updates.

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