Let's figure out why there's no export icon when exporting transactions and fix it to keep you going with your task, Laura.
The outdated stored cache can affect the performance of the program. I recommend accessing your account using a private window. This way, we can determine whether this is a browser cache-related issue. Incognito mode helps us verify the issue since this doesn't save any files. Here are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + N
If the export icon shows, clear the browser's cache. Doing so deletes all the data from your browser and optimizes its performance. You may also use other supported browsers as an alternative.
Additionally, I'll be sharing these resources that will guide you in creating bank rules and categorizing transactions in QBSE:
Let me know if you have further questions about exporting transactions and I'll get back to you as soon as I can. Keep yourself safe