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annultra
Level 1

Can anyone tell me if they've had an issue submitting tax forms? Getting Error Message "We hit a Snag"?

Any issues with incorrect numbers on W2?
1 Comment 1
Anonymous
Not applicable

Can anyone tell me if they've had an issue submitting tax forms? Getting Error Message "We hit a Snag"?

Hello annultra,

 

This error is a browser related issue that can be resolved by clearing the cache. After that, go back to the Payroll Tax Center page and e-file the W-2 copies A and D

 

What do you mean by incorrect numbers in the W-2 form? You can pull up the Payroll Details report to review the employee's pay details. 

 

Let us know if you have any questions. 

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