Hi, @KellyLR.
I understand that you recently switched to a new Mac operating system and ran into some problems with QuickBooks Desktop. To avoid similar issues in the future, you want to move to a cloud-based version of QuickBooks. Right now, you're trying to import your .qb2020 file to the cloud and could use some help with it.
Please note the following:
- You can only transfer QuickBooks Desktop for Mac files to the US version of QuickBooks Online. Make sure you have the right version for a successful transfer.
- If your file has more than 350,000 targets, you'll need to condense your file before moving it.
Here's what you can do to import your .qb2020 file to the cloud:
- Sign in to your QuickBooks Desktop file as the admin.
- Go to the File menu and select Export, then choose To QuickBooks Online.
- Click Get started.
- Choose whether you want to Export all your company file data or Export specific data.
- If you use inventory, you'll have the option to decide whether you want to move inventory or not.
- If you already have a QuickBooks Online account, select Yes, sign me in and enter your credentials. If you don't have an account, select No, I need to create a new one and follow the prompts to create a new account.
- Select the QuickBooks Online company where you want to move your data, then click on Continue.
The migration process will start, and your QuickBooks Desktop data will replace any existing data in QuickBooks Online.
That's it! Your .qb2020 file will be imported to the cloud-based QuickBooks Online. If you have any further questions or need more assistance, feel free to ask.
Once you have successfully moved your data to QuickBooks Online, you will receive an email confirmation. Please note that it may take up to 12 hours for the confirmation to arrive.
To ensure a successful data transfer, I recommend checking out the Learn how features and data move from QuickBooks Desktop to QuickBooks Online resource. This will provide you with valuable information on how to ensure a smooth transition of your data.
Additionally, this article will help you about the steps you should take after you move from QuickBooks Desktop for Windows or Mac to QuickBooks Online: Learn what to do after you move from QuickBooks Desktop to QuickBooks Online.
If you have encountered any issues during the migration process or have any questions about any other QuickBooks product. I here to help you out.
