Hello there, Seattlecoach.
I'm here to ensure that you can reach out to one of our high-level technical support.
Since Community is a public forum, I'm unable to share any confidential information, such as our high-level support. That said, I'd recommend reaching out to our phone support team via the Help menu. From there, you can request a high-level support.
Also, can you share with me your concerns about the QuickBooks Desktop program? I'm here to provide the help you need.
If you have some How do I concerns, feel free to visit our Help Articles page.
I'm just a post-away whenever you have questions.