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Vince101
Level 1

Exporting data from QB Desktop to QB online

I am attempting to export data from QB desktop to QB online but keep getting the same error message: "It was not possible to connect to the revocation server or a definitive response could not be obtained". Does anyone have any ideas on how to work around this? Any help would be very much appreciated.

10 Comments 10
Fiat Lux - ASIA
Level 15

Exporting data from QB Desktop to QB online

Which QB Desktop year version do you have? Make sure your Total Targets are less than 350K prior to migrating to QB Online.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us- promo 

 

Vince101
Level 1

Exporting data from QB Desktop to QB online

Thanks. It's QB Pro 2015. The targets are currently set to zero.

Kiala_S
QuickBooks Team

Exporting data from QB Desktop to QB online

Good morning @Vince101! Hope you had a great weekend. :) 

 

I'd be happy to help you go through some steps and complete the export process. Let's start out by verifying and rebuilding your data.

  1. Verify your company data.
  2. Rebuild your company data to repair problems.
  3. Verify your rebuilt company data.
  4. Start the export process again.

These steps are explained in detail in this article: How to resolve issues when importing from QuickBooks Desktop to QuickBooks Online. 

 

If the export process gives you the same error after following these steps, feel free to reply to this post and let us know. We're all eager to help you!

Fiat Lux - ASIA
Level 15

Exporting data from QB Desktop to QB online

@Vince101 

Install the trial license of QBD Pro 2021 to convert your file, then migrate it to QBO.

https://quickbooks.intuit.com/learn-support/en-us/new-subscriptions/download-a-trial-of-quickbooks-d...

 

 

 

almeidad
Level 2

Exporting data from QB Desktop to QB online

Consider using a 3rd party service to do the conversion for you. 

Chantelle
Level 1

Exporting data from QB Desktop to QB online

Need to condense file - 450K targets - so i can upload to QB online

Fiat Lux - ASIA
Level 15

Exporting data from QB Desktop to QB online

@Chantelle  

Have you tried the Condense Data utility? Otherwise you should consider these options:

 

1. Purchase a 3rd party condense service

They will remove all transactions prior to the cutoff date (and replace them with opening balance entries) as well as list items with no associated transactions after the cutoff date. List items include: accounts, customers, vendors, items, other names, employees. If you need to access data prior to the cutoff date, you can open an archived copy of the pre-condensed data file. You can specify a subset of list items you want to remove or choose to remove all list items that have no associated transactions after the cutoff date.

 

2. Purchase a 3rd party migration service

They will help migrating the whole data with a migration tool.

https:// transactionpro.grsm.io/qbo

 

Either way, check our profile name and send your business email address in a private message to us.

 

 

Bebot 1227
Level 1

Exporting data from QB Desktop to QB online

2019 quickbooks desktop

ChristieAnn
QuickBooks Team

Exporting data from QB Desktop to QB online

Welcome to the QuickBooks Community, Bebot 1227

May I more details about your concern with QuickBooks Desktop 2019? I'd appreciate any further details so I can share accurate information. Please know I'm always around to help with any QuickBooks issues you may have.
 

Don't hesitate to come back here to the Community if you have any other questions. Have a great day!

Fiat Lux - ASIA
Level 15

Exporting data from QB Desktop to QB online

@Bebot 1227 

Any specific issue? Make sure your Total Targets < 350K prior to migrating to QBO US version.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

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