Just have not found the answer. Intuit help tried twice and no matter what was tried, the original message of "need to reboot and doing an update" or something similar, keeps coming back every time I try and start QB.
I have deleted the original install, reinstalled, and went through the directory, and eliminated any reference to QB, and still get that same message on every try in opening QB.
The last try is that I went to Intuit download and did a new download from that. I will install the new, register it with my original registration, and if I get that same message prior to QB opening, I am done with it.
If you keep doing the same thing and get the same results every time, you stop before you go NUTS!
Thanks for the response, but I am at the last dance.