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Clayton6
Level 1

Getting started with Quickbooks and Etsy

Help! I signed up for Quickbooks thru Etsy and I saw 9 "getting started" emails come in. But I was crazy busy and didn't follow up on them. Now they have all disappeared, I have no account number, no direct link to QB shows up in my Etsy account, and Intuit help is, so far, a faceless wilderness (they want you to log into your account: but that's the problem). How can I retrace the steps before estimated tax time comes (soon)?

thanks

1 Comment 1
Nick_M
QuickBooks Team

Getting started with Quickbooks and Etsy

Hi there, Clayton6. 

 

Based off of your description of what's going on, I believe your best course of action would be to follow these steps:

  1. Try logging into the QuickBooks Self-Employed site with the email address you used to sign up.
  2. There, you can reset your password if need be. 
  3. Once the account is active, check Gear icon in the top right corner > Billing info to see if you received the discount.
  4. If not, you can request support in-product.

If you have any other questions, feel free to reach out below. Thank you for your time and have a nice afternoon. 

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