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How to I find the version of a qbb backup file?

This is a much older version that I am trying to import into QuickBooks Pro 2017?

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Best answer 12-10-2018

Accepted Solutions
ProAdvisor

Unless you saved it in the name of the backup, you can't...

Unless you saved it in the name of the backup, you can't tell what version it came from.

You can't import it. A backup must be restored. Once restored open it & it should upgrade depending on how old it is.

11 Comments
ProAdvisor

Unless you saved it in the name of the backup, you can't...

Unless you saved it in the name of the backup, you can't tell what version it came from.

You can't import it. A backup must be restored. Once restored open it & it should upgrade depending on how old it is.

Experienced Member

Re: How to I find the version of a qbb backup file?

You cannot restore it unless you have the exact version of quickbooks that created the backup, and you have absolutely no way of determining (from even the Properties) what version of quickbooks created the backup.

 

So you are out of luck.

 

And then even if you can figure out what version of quickbooks was used to create the backup, you will have to buy the older version and it probably is not available, even from Intuit.

 

Sound crazy? You are right.

 

It is unbelievable to me that Intuit has not addressed these compatibility issues. In my view the Quickbooks software product should bear a large warning on the label disclosing each version of Quickbooks is completely incompatible with all of the others.

QuickBooks Team

Re: How to I find the version of a qbb backup file?

Hi, @James10.


Thank you for sharing your thoughts. I'm here to let you know that your opinion and feedback are greatly appreciated.

 

Indeed, knowing the exact version of QuickBooks that created the backup will surely make it easier to restore the file. If you want to see this information added in the future, I recommend sending us your insight and opinion by going to the Help menu at the top and selecting Send Feedback Online.

 

QBDT Feedback.PNG

 

This way our Product Developers would know what you liked and what we can improve to make it better. Rest assured, I'll do the same thing on my end.

 

We really do update a lot, so let us know. We may be able to see this in a later release.

 

Should you need help, feel free to post here in the Community. I’m always here to help. Wishing you the best!

Established Community Backer ***

Restore using any year or Newer program

You don't need the same Year QB as the data file is from.

 

"And then even if you can figure out what version of quickbooks was used to create the backup, you will have to buy the older version and it probably is not available, even from Intuit."

 

You need the same year or newer, because the program will Restore, and also Update if need be.

 

And any Pro or Premier File can be restored using either Pro or Premier. Enterprise restores any file, but it also Upgrades it to Enterprise, so there is no going back to Pro/Premier.

 

And if the file is really old, you might need to update in interim jumps, because Intuit has a 3-year lifecycle for the program. Intuit would update an older file to QB 2019 for you, for instance.

 

This is a False Notice: "In my view the Quickbooks software product should bear a large warning on the label disclosing each version of Quickbooks is completely incompatible with all of the others."

 

That's never been true.

Experienced Member

Re: How to I find the version of a qbb backup file?

Yes, I have just learnt that all QB versions are not compatible with each other. This is what I learnt from QB sales agent. These agents, supposedly licensed, can solve all compatibility problems for every conversion and restoration at a fee to be provided by specific quotation on every request. Users need ongoing technical support service. You cannot do it yourself. I wish that QB would reply that I was mistaken and that in fact there was a way to get this done by users themselves. This very extraordinary feature was not found in all other brands in the market. For all other products, you can safely assume that a later version must be able to read data of an earlier version, with handy and automated conversion of backup file.

Experienced Member

Re: How to I find the version of a qbb backup file?


@James10 wrote:

You cannot restore it unless you have the exact version of quickbooks that created the backup, and you have absolutely no way of determining (from even the Properties) what version of quickbooks created the backup.

 

So you are out of luck.

 

And then even if you can figure out what version of quickbooks was used to create the backup, you will have to buy the older version and it probably is not available, even from Intuit.

 

Sound crazy? You are right.

 

It is unbelievable to me that Intuit has not addressed these compatibility issues. In my view the Quickbooks software product should bear a large warning on the label disclosing each version of Quickbooks is completely incompatible with all of the others.



Yes, I have just learnt that all QB versions are not compatible with each other. This is what I learnt from QB sales agent. These agents, supposedly licensed, can solve all compatibility problems for every conversion and restoration at a fee to be provided by specific quotation on every request. Users need ongoing technical support service. You cannot do it yourself. I wish that QB would reply that I was mistaken and that in fact there was a way to get this done by users themselves. This very extraordinary feature was not found in all other brands in the market. For all other products, you can safely assume that a later version must be able to read data of an earlier version, with handy and automated conversion of backup file.

Experienced Member

Re: Restore using any year or Newer program

Sorry, but this is not your QB agent in Hong Kong told me. They said I could not simply convert the data of QB Pro 2016 to QB Pro 2019 on my own. I have to pay a them a fee (by quotation) to do it so that I can load the data to QB Pro 2019. I had the same experience a few years ago. Therefore, for so many years I just visited the products and left it with frustration.

QuickBooks Team

Re: Restore using any year or Newer program

Hello there, davidli.

 

You can restore a backup of your company file. The data will be converted from older version to a later one. QuickBooks would update an older data for you. Also, please refer to the answer which our AllStar @qbteachmt provided above. It could definitely clear up your concern. 

 

In addition, you can also refer to these articles:

Don't hesitate to get back to me if you need anything else. 

Active Member

Re: Restore using any year or Newer program

While it is true that you can upgrade from an older version to a newer, you may have trouble if you are trying to leap from a much older program to a current version.

In my experience, I have had to upgrade the program from 2007 to 2012 and then from 2012 to 2017 (this was a couple of years ago).

I hope this helps.

 

Linda Waters CPA

https://lindalwaterscpa.com/

 

QuickBooks Team

Re: Restore using any year or Newer program

Hello LindaLWatersCPA,

 

I'm glad to see you here in the Community. Allow me to help provide additional information regarding upgrading company files in QuickBooks Desktop.

 

Before performing the upgrade, I also recommend securing a backup copy of your company file from the older version. Once you convert a file to a later version, you can no longer open it in an earlier version of QuickBooks.

 

Just in case you need to use a trial version of QuickBooks for a test run, you also check out the support article I'm adding down below:

 

QuickBooks Desktop trial links.

 

It's also important to know about the company file compatibility to avoid issues and errors upon the upgrade. For more insights, I'm adding an article for additional reference on this:

 

Company file compatibility with QuickBooks Desktop when upgrading.

 

Thanks for dropping in and have a wonderful rest of your week. The Community is always up to lend a hand.

Active Member

Re: Unless you saved it in the name of the backup, you can't...

you can always upgrade to a higher version - watch out for anyone saying ABSOLUTE cannot be done.  If you have a 2017 desktop backup you can restore it to a 2017 or higher version and it does not matter if it is pro or enterprise.