cancel
Showing results for 
Search instead for 
Did you mean: 
mulchworks
Level 1

I keep getting message saying 502 bad gateway. I don't know what that means and I cannot get into my account to do my work

 
2 Comments 2
jwplumb
Level 1

I keep getting message saying 502 bad gateway. I don't know what that means and I cannot get into my account to do my work

me too, all week, so I unistalled the app. now trying to find it to re-install

Emily M
QuickBooks Team

I keep getting message saying 502 bad gateway. I don't know what that means and I cannot get into my account to do my work

Hi, @mulchworks.

 

I’m glad to offer my assistance with the 502 bad gateway error.

 

It’s a pretty simple fix. All you need to do is sign out of your QuickBooks, clear your Cache in the web browser, then sign back in. Your web browser stores data and after some time it needs to be cleared.

 

Here are some shortcuts to clear the browsing history.

  • Windows: Ctrl + Shift + Delete
  • Mac: Command + Shift + Delete

If you have any additional questions or concerns, feel free to contact me.

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us