I upgraded my QB Desktop 2019 to Desktop 2024 but I cannot find the license or product number

When did you purchase your Desktop 2024 license?

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

If you don't have one, you should contact @Fiat Lux - ASIA directly via email. They can help you to open your company files on Desktop 2024.

How you find your QuickBooks Desktop license and product numbers depends on how you purchased it, @jg1947.

If you’re using QuickBooks Desktop Pro, Premier, or Enterprise, here’s a quick way to check:

1. Open QuickBooks Desktop.
2. Press the F2 key on your keyboard.
3. You’ll see a Product Information window showing your product name, product number, and license number.
4. The release version will be listed right at the end of the product name.

If you bought QuickBooks Desktop digitally from our website, your product info is in the original purchase confirmation email. If you got it from a retail store, check the label on the original packaging next to the UPC code.

Also, if you registered your product, you can always log into your account management portal (CAMPS) online to find your product and license numbers.

You can also check this article if you're using QBDT Enhance Payroll and QBDT Mac to view the license and product number: Find QuickBooks Desktop license info.

Let us know if you have further questions. We'll be right here to help you any time.