Hi, @Shatin1. Your concerns are noted, and it's clear how they can impact you and your business. I'm here to assist in reviewing the current version and exploring scenarios that can help resolve this matter effectively.
Please ensure that your QuickBooks configuration settings are correctly set for multi-user mode. This involves checking the company file settings, integrated application settings, and any relevant configurations in the database server manager. Also, verify your QuickBooks version by opening your QBDT company file and pressing the F2 key.
If you’re using the latest R13_51 version of QBDT, it may be necessary to escalate this issue to QuickBooks support for additional assistance. Alternatively, you may want to consult with a certified QuickBooks expert who specializes in multi-user environments and integrations for tailored assistance. Here's how:
- Open your QBDT.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Type in the question, keyword, or topic you need assistance with.
See our support hours and types for more details about this one.
Additionally, these articles guide on when to contact our customer support team and offer step-by-step instructions for reinstalling the latest update for your QBDT:
You might also find it helpful to check out this article if you'd like to learn more about the tasks you can perform in both single and multi-user modes in QBDT: Features available and tasks you can perform in a single or multi-user mode in QuickBooks Desktop.
Please keep me updated on how everything goes, and don’t hesitate to reach out if you have any other issues or concerns. I'm here to ensure that everything is taken care of for you. Have a great day!
