Thanks for reaching out to us, Trina-julian777,
I can share some information about the customer addresses in QuickBooks Online.
At this time, we're unable to update the customer's address description in QuickBooks Online. However, this is a great idea, and I would like to put this forward to our developers so I'd encourage you to send them your product suggestion.
Here's how to add your request:
- Click the Gear icon.
- Select Feedback.
- Enter your feedback and suggestions.
- Click Next.
- Select Feedback for the Category.
- Click Send message.
As a workaround, we can pull up a Customer Contact List report and export it to Excel. Let me guide you how to do that:
- Click Reports.
- On the search field, look for Customer Contact List.
- Click the Export icon at the top right of the report.
Once exported, you can now manually update the column headers with the preferred description. That should so it, Trina-julian777.
Keep me in the loop if you have any questions with Quickbooks reports. I'll be your personal QuickBooks guide.