Good evening, @vinzano.
Welcome to the Community!
With the details you gave, I recommend contacting our Customer Support Team so that they can review your account and see where this data has went. Here's how:
- Go to the Help menu.
- Press the QuickBooks Desktop Help option.
- Tap the Contact Us button.
- Enter your question and hit Let's talk.
- Scroll down and choose to Get a callback.
Keep us updated on how the call goes. We want to ensure that you get this taken care of as soon as possible.