Moving QuickBoooks Deskstop Pro 2020 to New Computer

ShielaMBauer · ‎December 19, 2023

Hi, I'm trying to install QuickBooks Deskstop Pro 2020 into my new laptop but the activation window keeps popping up. I think it has to do with my version having only 1 user license. I checked the old laptop but under Utilities there is no option to Move QuickBooks Into New Computer. Would it help if I removed QuickBooks from the old computer and re-install on the new, activate and register? Help!

Bryan_M · ‎December 19, 2023

You're in the right place, Shiela.

We recognize your effort installing QuickBooks Desktop Pro 2020 into your new laptop. Let me help you move QBDT into your new computer.

After installing it, QuickBooks will prompt you to activate it, just like you have experienced.

Here's how:

Open QuickBooks.
From Help, select Activate QuickBooks Desktop.
Follow the steps on the screen to verify your info. Check out how to fix errors or issues when activating QuickBooks if you run into errors.

For more information, read this article: Activate QuickBooks Desktop for Windows.

If the error persists, I recommend contacting QBDT support to help you with the installation and look for the root cause of the issue.

Since you're moving your QBDT to another computer, read this article for the latest system requirements: Start Here with QuickBooks Desktop.

Never hesitate to return here if you have additional questions about moving your QBDT. I'll be willing to lend a hand. Have a good one.

View solution in original post

Bryan_M · ‎December 19, 2023

You're in the right place, Shiela.

We recognize your effort installing QuickBooks Desktop Pro 2020 into your new laptop. Let me help you move QBDT into your new computer.

After installing it, QuickBooks will prompt you to activate it, just like you have experienced.

Here's how:

Open QuickBooks.
From Help, select Activate QuickBooks Desktop.
Follow the steps on the screen to verify your info. Check out how to fix errors or issues when activating QuickBooks if you run into errors.

For more information, read this article: Activate QuickBooks Desktop for Windows.

If the error persists, I recommend contacting QBDT support to help you with the installation and look for the root cause of the issue.

Since you're moving your QBDT to another computer, read this article for the latest system requirements: Start Here with QuickBooks Desktop.

Never hesitate to return here if you have additional questions about moving your QBDT. I'll be willing to lend a hand. Have a good one.

4Gal · ‎December 19, 2023

@ShielaMBauer

Make sure your QB on the old machine is not running when you activate the license on the new machine. Last resort, uninstall your QB on the old machine first.

ShielaMBauer · ‎December 19, 2023

Apparently, having it installed in the old machine has zero effect on the activation in the new laptop. I was told to register first, then activate. But that did not solve the issue. I needed to activate it manually and was given a validation code by a support team member.

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Moving QuickBoooks Deskstop Pro 2020 to New Computer