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aejones3
Level 1

Multi-user Hosting with File on Mapped Drive

We've operated Quickbooks for almost 10 years with our file on a mapped drive (X:) and the 3 workstation computers being able to access the file and use Quickbooks in multi-user setting. After upgrading to Enterprise, I have not been able to get Multi-User hosting to work again. I've sat on hold with tech support on 2 different occasions, each lasting 2 yrs. In the past, when I upgraded versions, I'm pretty sure they had to change something in some binary settings from a "0" to "1" or vice versa in order to make things work properly. I wish I had paid more attention to how they got this to work...but any ideas? I know it works the way we have our system configured, as it worked 48 hrs prior in Quickbooks Premier. Appreciate any assistance. 

1 Comment 1
Adrian_A
Moderator

Multi-user Hosting with File on Mapped Drive

Let's get this resolved, aejones3.

 

You can try to toggle the database server to isolate this issue.

 

  1. On your server computer, open the start menu then type database.
  2. Click on QuickBooks Database Server Manager.
  3. If no folder locations are shown, click Browse and browse to the folder where you store your company file(s).
  4. Click OK.
  5. Click Start Scan, which will repair the firewall permissions to allow QuickBooks to communicate over your network and resolve your error.
  6. Once done, click Close.

 

Then, try opening QuickBooks in a multi-user mode.

 

If you are prompted with an exact error message when using the multi-user mode, you can check this article on how to resolve it: How to fix Error H202 and H505.

 

I want to ensure that this is taken care of for you, so please feel free to let me know how it goes. Have a great day!

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