Hi there, coachfrank06,
Thanks for bringing this to our attention.
To further isolate the problem, we can perform some basic
troubleshooting steps to resolve the issue like using an incognito/private
browser.
Just follow the keyboard shortcuts below to open a private
browser:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Internet Explorer: press Ctrl + Shift + P
- Safari: press Command + Shift +N
Once done, try to open the link into a private browser.
Please let me know how it works. If there’s anything else I
can do for you, please don’t hesitate to reach back out. Have a wonderful day
ahead!
