Thank you for bringing this to our attention, therach1983. Let me help you resolve the issue while accessing your QuickBooks Self-Employed (QBSE).
In most cases, excessive cache stored on the regular browser can cause the program to have system performance issues. With this, I recommend logging in to your QBSE account using a private browser, as it ignores websites from using cache and cookies and doesn’t record any history and data. Use these shortcut keys on your keyboard to access incognito mode:
- Safari: Control + Option + P
- Google Chrome: Press Ctrl + Shift + N
- Firefox or Internet Explorer: Ctrl + Shift + P
Once you've logged in successfully to your account, clear the browser's cache so the system can start fresh. If you get the same result, I recommend switching to a different supported browser.
Furthermore, I've included our QuickBooks Self-Employed Overview for your reference. It explains how the program helps you track everything throughout the year.
If you have any additional concerns about accessing your data in QBSE, please don't hesitate to return to this post. I want to ensure that everything is taken care of. Stay safe.
