cancel
Showing results for 
Search instead for 
Did you mean: 
paul83
Level 3

QB Ent 2023 no more remove previous version option???

Last night, while upgrading Quickbooks Enterprise from the 2020 to the 2023 version for three workstations and a server, I noticed that the installation process no longer provides an option to uninstall the older version, leading to additional steps per workstation.

 

Moreover, after installing and activating the 2023 version, I attempted to uninstall the 2020 version, which seemed to cause issues with the 2023 installation. Consequently, the next time the program was opened, a repair process taking approximately 10 minutes was necessary. This extended the upgrade duration to about 20-30 minutes per workstation, compared to the previous 10-minute timeframe.

 

It's not bad when you have a handful of workstations, but when you have 30 to do, it's getting out of control.

 

1 Comment 1
MirriamM
Moderator

QB Ent 2023 no more remove previous version option???

Hello there, @paul83.

I want to make sure you get the help you need.

 

To ensure we're on the same page, I'd like to verify if you encounter any error messages when installing QuickBooks Desktop. Any extra information is appreciated.

 

We are looking forward to hearing from you. Have a great day!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us