QB22 on Windows 11

I'm glad you turned to the Community, SAM2910.

It's my goal to get this working for you. Freezing issues in QuickBooks Desktop can be fixed by downloading the QuickBooks Tool Hub. This tool is designed to automatically diagnose and fix common issues within the software.

Below are the instructions on how to do it:

1. Close QuickBooks.
2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
6. Once the  QuickBooks Tool Hub is open, select Program Problems.
7. Select Quick Fix my Program.
8. Start QuickBooks Desktop and open your data file.

To ensure the components are properly updated, please restart the computer after running the tool.

You can refer to this article for a complete guide on the process of fixing freezing issues within the software : QuickBooks Desktop won't open, has stopped working, or not responding.

Additionally, here's a link that will help you learn more about how the product works: Help articles for QuickBooks Desktop.

Be sure to get back to me if you have follow-up questions. I'm always happy to help. Have a good day!

Thanks very much.

The Hub was my first attempt to fix the situation. Then I tried every possible fix published (renaming files, de-install/er-install, etc). I spent two hours with a support person who couldn't come up with an alternative. What "worked" was to put the software on a windows 10 machine. 

The answer is a code fix.

Is there a date scheduled for an updated rev with windows 11 specifically addressed? This is likely a question for Product Management. I truly hope that have it roadmapped by now. I'm not the only customer struggling. 

Thanks

Hi. My name is Martin, and I used to work along with Intuit on their U.S. Quickbooks Desktop technical support team around the time when Windows 10 was fairly new. Each time a new version of Windows comes out, a lot of software, not just Quickbooks, have problems because they are designed for certain systems. Intuit may be working hard right now to get desktop to work with Windows 11 just like they did with Windows 10. I would check the System Requirements on the website to see if they have updated them with Windows 11. Until then, using it with Windows 10 is your best bet.