QB22 on Windows 11

I'm glad you turned to the Community, SAM2910.

It's my goal to get this working for you. Freezing issues in QuickBooks Desktop can be fixed by downloading the QuickBooks Tool Hub. This tool is designed to automatically diagnose and fix common issues within the software.

Below are the instructions on how to do it:

1. Close QuickBooks.
2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
6. Once the  QuickBooks Tool Hub is open, select Program Problems.
7. Select Quick Fix my Program.
8. Start QuickBooks Desktop and open your data file.

To ensure the components are properly updated, please restart the computer after running the tool.

You can refer to this article for a complete guide on the process of fixing freezing issues within the software : QuickBooks Desktop won't open, has stopped working, or not responding.

Additionally, here's a link that will help you learn more about how the product works: Help articles for QuickBooks Desktop.

Be sure to get back to me if you have follow-up questions. I'm always happy to help. Have a good day!

Thanks very much.

The Hub was my first attempt to fix the situation. Then I tried every possible fix published (renaming files, de-install/er-install, etc). I spent two hours with a support person who couldn't come up with an alternative. What "worked" was to put the software on a windows 10 machine. 

The answer is a code fix.

Is there a date scheduled for an updated rev with windows 11 specifically addressed? This is likely a question for Product Management. I truly hope that have it roadmapped by now. I'm not the only customer struggling. 

Thanks

Hi. My name is Martin, and I used to work along with Intuit on their U.S. Quickbooks Desktop technical support team around the time when Windows 10 was fairly new. Each time a new version of Windows comes out, a lot of software, not just Quickbooks, have problems because they are designed for certain systems. Intuit may be working hard right now to get desktop to work with Windows 11 just like they did with Windows 10. I would check the System Requirements on the website to see if they have updated them with Windows 11. Until then, using it with Windows 10 is your best bet.

This tool says it is only fixing Windows 10 problems with print/PDF.  I have run it multiple times and it does not fix the problems I am having.

Hello there, @PCH3.

I understand you're experiencing printing and PDF issues with QuickBooks 2022 on Windows 11, and it’s challenging that the troubleshooting tool seems to focus only on Windows 10. Let’s explore a few steps you can take to address these problems.

Ensure that both QuickBooks and Windows are fully updated. Sometimes issues are resolved in the latest patches or updates. In QuickBooks, go to Help and select Update QuickBooks Desktop.
 

After that, run the latest QuickBooks Print & Repair Tool from the QuickBooks Tool Hub. Download the most recent version (1.6.0.5) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).

Follow these steps to troubleshoot:

1. Open the file you downloaded (QuickBooksToolHub.exe).
2. Follow the on-screen steps to install and agree to the terms and conditions.
3. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
4. In the QuickBooks Tool Hub, select Program Problems.
5. Choose QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
6. Print, email, or save as a PDF from QuickBooks Desktop again.

If the issue persists, I recommend restarting your computer and resetting your temp folder permissions. Temporary files can cause hindrance to any software, and we need to clean it frequently. You may also need to consult a computer professional in doing these steps to complete the process efficiently. Here's how:

1. Restart your Computer and don't open QBDT yet.
2. Press the Windows key + R to open the RUN command.
3. Type %TEMP% and press Enter.
4. Right-click an empty area of the temp folder, and select Properties.
5. Select Security.
6. Make sure all user names and groups in Security have Full Control.
7. If the temp folder displays any files, delete them. Don't worry, this folder is always empty every time you restart your computer. The TEMP folder is only a placeholder for cached files used by your PC's programs.
8. Once the permissions have been set to Full Control, save as a PDF again in QuickBooks.

For more detailed steps and procedures, feel free to visit this article: Fix PDF and Print problems with QuickBooks Desktop.

After fixing the printing issues in your QBDT, you can also consider creating and printing a packing slip in QuickBooks Desktop.

If you have any further questions or need additional assistance, feel free to ask! I'll be more than happy to assist you.

@PCH3 

To resolve the PDF issue, search at the bottom of your Windows 11 screen for "run." Then open the "Run App" that came up under your search and type "optionalfeatures" into the Run App. A "Windows Features" window then opens and scrolls down to "Microsoft XPS Document Writer" and checks the box next to it. then pressed "OK". You should be able to start creating PDF Invoices again.