QBCFMonitorService not starting or crashing

Hi microangelo2,

We can download the QuickBooks File Doctor to fix network issues. It helps diagnose and resolve errors in the company file.

Once you're done, please try opening the company file again.

You can also check out this article for your reference: Resolve network issues with QuickBooks File Doctor .

We're always here if you have further concerns.

Hi. I have already tried Quickbooks File Doctor. It was the very first thing I attempted. Did not fix.

I have reviewed the page you linked which lists three suggestions for if QBCFMonitorService is not running:

1. Configure you firewall port to open 8019.

It is configured correctly by both Quickbooks installation and verified here. Port 8019 is open as well as the “dynamic port”: 62979. Again manually starting the service fixes the issue proving the firewall is not misconfigured.

2. Ensure the server has hosting turned on

It clearly does. Manually starting QBCFMonitorService fixes everything proving hosting is on and not the root cause.

3. Ping the server

Please understand this is technically not over a physical network since it is Windows Server 2016 with Remote Desktop Services (RDS), although it does utilize network sockets. It is not multiple workstations/servers. So yes, I can ping 127.0.0.1 as well as its IP address 192.168.22.10 from both admin and client accounts.

Again I believe this is a startup race condition with QBCFMonitorService and DNS Server on Windows 2016 Server with RDS.

Does QBCFMonitorService provide debug logging?

Thank you

Good day to you, Chris D.

Thank you for all the information and for trying the steps provided by ShiellaGraceA. 

Yes. QBCFMonitor Service provides debug logging since it helps to continually monitors the assigned drives.

Here's how to locate the system information about the computer where the database server is installed.

1. Go to Start menu, then choose Programs.
2. Select QuickBooks folder, then choose QuickBooks Database Server Manager folder.
3. Look for the folder.

You'll want to call the QuickBooks Desktop support team so they can assist you further

Here's how you can contact them

1. Sign in to your QuickBooks Online account.
2. At the top right corner, select the Help (?) icon.
3. Click the Contact us button.

You can always post your concerns here. I'd be glad to help.

I had the same problem, but with the Database Server not starting.  Delayed Start didn't fix the problem.  What fixed it was changing the Logon of the Service from the QBDatabaseUser to a Local Service.  

I couldn't find it on the QB Support site, but did a a search & found it on someone's personal site about it.

I'm having the same issue with QB21.

What do you suggest for replacing the user QBDataServiceUser31?

We are resetting the database server daily.

Thanks for getting involved with this thread, SARAASB.

Some users, like parnellpharm, found a solution by replacing their user account with a Local System account.

If you continue encountering the Administrator Permissions Needed message after performing our recommended troubleshooting and what's worked for other users, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment and conduct further research with you.

They can be reached while using QuickBooks.

Here's how:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
   
   
    
4. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

I'll be here to help if there's any questions. Have a lovely day!

Hello, If you are looking for guide on QBCFMonitorService not starting or crashing but not above solutions aren't working, then i would recommend to visit the following article link where our experts have explained in details everything.

Hey there, @Ben23_1. Thanks for joining the thread and sharing the troubleshooting steps that you've done.

I'd like to share some additional steps that may help address the issue.

QBCFMonitorService may stop working on Windows due to several reasons.

• Windows Defender and third-party firewall applications restrict QuickBooks connection with the company file that you have stored on the server
• The server on which you have installed QuickBooks isn't up correctly to host company files in a multi-user environment
• A virus or malware attack has corrupted your QBCFMonitorService.exe.file
• There might be some issue with the Windows registry

To fix the problem, let's try restarting QBCFMonitorService.exe. Here are the steps:

1. Press Ctrl + Alt + Del keys to open the task manager and then go to the Processes menu.
2. Right-click on the QBCFMonitorService process and choose the option End Task.
3. Click Yes to confirm.
4. Open the QuickBooks application again.

Before performing the steps, make sure to back up your QuickBooks Desktop company file to safeguard your data while in the process. 

If you're still getting the same results, let's scan your system using antivirus software. Then, re-download the QBCFMonitorService.exe file and replace the one stored in the QuickBooks folder.

If the issue persists, I'd suggest contacting our QuickBooks Desktop Support Team. They have the expertise and tools to diagnose the cause of the problem and provide a solution.

Moreover, here's the list of features and tasks that can be performed in two different hosting modes: Features and tasks available in single or multi-user mode.

Let me know if you have follow-up questions. I'm always here to help. Take care.