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jstep1234
Level 1

QBDT Premier Plus 2021 cannot register/activate after install

I've gone through steps to register/activate product:  Register Now, Begin Activation, Sign In, Select and Activate Customer Account.  Next Page "Unable to Activate".  Then Begin Activation Again button to start over. Been working through this and reading EVERYTHING for 2 days trying to resolve.  

Got on the Chat help;  after waiting 35+ minutes 4 times, the Chat spontaneously ends before talking to anyone!! :(

1 Comment 1
Ethel_A
QuickBooks Team

QBDT Premier Plus 2021 cannot register/activate after install

Glad to hear from you here in the Community, jstep1234.

 

This isn't the kind of experience I'd like you to have. Allow me to lend a hand and make sure that you'll be able to activate your QuickBooks Desktop Premier Plus 2021.

 

Find out what your computer needs for the best experience in QuickBooks Desktop 2021.

 

Please check the system requirements for QuickBooks Desktop 2021.

 

If you have a compatible computer and you're still not able to activate it, I'd recommend you reach our Technical Support Team to access your account and investigate this further.

 

Here's how:

 

  1. Open QuickBooks and click the Help menu.
  2. Choose QuickBooks Desktop Help
  3. Click the Contact Us button.
  4. Click on the Search for Something else button, and then enter your concern in the Ask us anything box-like "can't activate QBDT 2021".
  5. Select Search and scroll down to get your contact options.

Additionally, you can check on how to fix QuickBooks Desktop install errors.

 

You can always reach out to me if you need anything else about activating your QuickBooks Desktop Premier Plus 2021. I'm here for you. Have a good one.

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