Quickbooks Desktop thinks my windows server 2022 is windows 10

TheLenz · ‎October 20, 2025

Hi All,

We run QB on a windows server 2022 datacentre azure edition.
With the stop in support for Windows 10, we are being notified in QuickBooks that 'Windows 10' needs to be updated to windows 11. however as mentioned, we are not running it on windows 10 but windows server 2022.
My questions are 1. will this effect what QB offers to us in the application in regard to features etc?
Is there a way to change it so QB knows what OS it is running on?

Kind regards,

Josh

SIAB

I found that Windows Server 2022 shares the same core architecture as Windows 10/Windows 11, and Intuit developer team seems to only check the version number rather than the actual product name.

Windows 10: Version 10.0.19041+

Windows 11: Version 10.0.22000+

Windows Server 2022: Version 10.0.20348+

Since they all start with "10.0", they incorrectly report it as "Windows 10".

I'm sure Intuit won't admit to this ridiculous issue. The big question is how long it will take them to fix it.

View solution in original post

SIAB

Are any of your users accessing the QB server with their Win 10 PC?

B_step

I am having the same issue. Server 2022 that users access QB on via Remote App. The user who received the message upon opening QB is on Windows 11. Even if she were on Windows 10, however, the program is not installed on her PC at all.

TheLenz

Hi SIAB,

Thanks for the question. There may be a user that uses windows 10 on their local machine when remoting onto the Server however, the user that highlighted the issue is currently using Windows 11 Pro on their local machine.

SIAB

I found that Windows Server 2022 shares the same core architecture as Windows 10/Windows 11, and Intuit developer team seems to only check the version number rather than the actual product name.

Windows 10: Version 10.0.19041+

Windows 11: Version 10.0.22000+

Windows Server 2022: Version 10.0.20348+

Since they all start with "10.0", they incorrectly report it as "Windows 10".

I'm sure Intuit won't admit to this ridiculous issue. The big question is how long it will take them to fix it.

TheLenz

Hi SIAB, thanks for this.

Do you think it is just a popup that can be ignored, or do you think that this will limit functionality because QB perceives it to be an unsupported OS?

Tackman

We are doing the same thing... all users (who are on Windows 11, but that doesn't matter) are using Remote Desktop to Windows Server 2022 to use QB.

I don't think that the warning message is preventing any features, but it is super annoying.

QB will have to be changed to detect Windows 10 in the right way.

QB is so much faster for multi-user using Remote Desktop... I'm not sure why anyone would deploy it any other way.

MacMind

Bravo, thanks for that info and details!

Tackman

Why is this marked solved? As far as I know, there is no solution until Intuit fixes the defective code that checks the Windows version.

When will a fix be released?

FlatStanley

In my case, the answer is no. All clients are on Win 11, latest release.

ddoyle95

Has Quickbooks responded or provided more information. Is this an issue? Can it be disregarded?

wjackson_ts

Same issue users remoting into server 2022 Datacenter getting the windows 10 pop up.
Any fixes?

wjackson_ts

Is there any fix for this? I have multiple users experiencing this same issue.

gcs_j25

Want to Echo our server 2022 is also being identified as windows 10 and now we are getting prompted with a message to type yes and then ok. Afterwards it does allow us in and can work. This is extremely frustrating, especially since its not windows 10. Need intuit to chime in here.

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