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I still use Quickbooks Pro 2013 desktop version.....it just works for me.
I recently installed it on a new laptop and I need to enter a validation code and customer number.
I have chatted and phoned support and they were vague about supplying it.
Is this still something that can be supplied as if not how can I access my accounts?
You can use the trial version for good as a workaround to access your company file.
It's good to see you here, @vandan999.
I'll be sharing info on how you can acquire the validation code for your QuickBooks Desktop (QBDT) Pro 2013.
Please know that the QBDT Pro 2013 is now discontinued. The software updates and technical support are no longer available for this product.
However, you can log in via your Customer Account Management Portal (CAMPs) account to acquire a validation code for this product. Feel free to follow these steps:
Check out this article for more info: Manage your QuickBooks Desktop subscriptions and services.
If you can't find it, I recommend contacting QBDT support again since you mentioned that your account still working on your end. You can also click this link to contact them without signing in to your account: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
Our support can further help you with the best action to get your QBDT validation code.
Additionally, you can read this article if you wish to update your QBDT version: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.
Let me know if you have additional questions about acquiring your account's validation code by replying to this post. We’ll keep an eye out for your response. Keep safe, and have a good day.
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