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Connect with and learn from others in the QuickBooks Community.
Join nowWe've been using Quickbooks Desktop Pro Plus 2022 for awhile now. We recently installed the appropriate WebConnector version. Unfortunately, we're running into what appears to be some runtime issue that I'm unsure of how to handle.
We've attempted to disable .NET 4.8 in our Windows features and install .NET 4.5 (but no-can-do given 4.8 is already installed). We've uninstalled, re-installed, all that.
Of note, after installing WebConnector, the error message noted below (and in the screenshot attached) started happening not just when trying to open WebConnector but also just when initially logging into my machine.
Any help would be appreciated as we feel a bit stuck at the moment.
Attached the error prompt.
Error Message: (full message not able to be attached due to HTML formatting rules).
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at QBWebConnector.RegistryManager.anyAppScheduled()
at QBWebConnector.ScheduleManager.Scheduler_Tick(Object sender, EventArgs e)
at QBWebConnector.EventManager.OnClockTicked(Object sender)
at QBWebConnector.QBWebConnectorWPF.Clock_Ticked(Object sender, EventArgs args)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
QBWebConnector
Assembly Version: 32.0.10011.30
Win32 Version: 32.0.10011.30
CodeBase: file:///C:/Program%20Files%20(x86)/Common%20Files/Intuit/QuickBooks/QBWebConnector/QBWebConnector.exe
----------------------------------------
PresentationFramework
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9172.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
PresentationCore
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Xaml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9037.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9037.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9037.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
QBWCUtil
Assembly Version: 32.0.10011.30
Win32 Version: 32.0.10011.30
CodeBase: file:///C:/Program%20Files%20(x86)/Common%20Files/Intuit/QuickBooks/QBWebConnector/QBWCUtil.DLL
----------------------------------------
QBWCCommon
Assembly Version: 32.0.10011.30
Win32 Version: 32.0.10011.30
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/QBWCCommon/v4.0_32.0.10011.30__82cc56431f1a971d/QBWCCommon.dll
----------------------------------------
Logger
Assembly Version: 32.0.10011.30
Win32 Version: 32.0.10011.30
CodeBase: file:///C:/Program%20Files%20(x86)/Common%20Files/Intuit/QuickBooks/QBWebConnector/Logger.DLL
----------------------------------------
CLSClientLibrary
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Common%20Files/Intuit/QuickBooks/QBWebConnector/CLSClientLibrary.DLL
----------------------------------------
System.Runtime.Remoting
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9037.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
QBWCInterfaces
Assembly Version: 32.0.10011.30
Win32 Version: 32.0.10011.30
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/QBWCInterfaces/v4.0_32.0.10011.30__82cc56431f1a971d/QBWCInterfaces.dll
----------------------------------------
PresentationFramework.Aero2
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9037.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework.Aero2/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.Aero2.dll
----------------------------------------
PresentationFramework-SystemXml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9037.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework-SystemXml/v4.0_4.0.0.0__b77a5c561934e089/PresentationFramework-SystemXml.dll
----------------------------------------
UIAutomationTypes
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/UIAutomationTypes/v4.0_4.0.0.0__31bf3856ad364e35/UIAutomationTypes.dll
----------------------------------------
UIAutomationProvider
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/UIAutomationProvider/v4.0_4.0.0.0__31bf3856ad364e35/UIAutomationProvider.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Thank you for bringing this to our attention, fulcrum-developers.
We appreciate all your efforts in fixing the error. Let's go over some troubleshooting steps to get your QuickBooks working back to normal.
The .NET Framework facilitates the running of interface programs appropriately, and QuickBooks makes extensive use of it throughout the application. QuickBooks versions use different .NET frameworks to make the work more smooth, it gets damaged sometimes and causes errors.
We'll review the settings for .NET Framework 4.5 (or later) as well as .NET Framework 3.5 SP1 and make sure they're turned on. I'm here to guide you on how to accomplish these tasks.
For .NET Framework 4.5 (or later), and the box isn't checked:
If the .NET Framework 4.5 (or later) box is already selected:
When you log back into Windows, perform the process to enable .NET Framework 4.5 again. To configure your NET Framework 3.5 SP1, follow the instructions in this article: Manually fix Microsoft .NET Framework errors. Head directly to the following section: Check NET Framework 3.5 SP1.
In the event that the error persists, I advise contacting Microsoft or IT personnel to determine if the issue is caused by your operating system. I've added a link that contains solutions to resolve Microsoft .NET Framework, MSXML, and C++ issues: System Exception errors.
You can utilize the troubleshooting in these links to fix components and Web Connector errors:
Don't hesitate to drop a comment below if you have any clarifications or questions about Web Connector and . .NET framework. I'll get back to lend a helping hand.
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